Hotels In Carolina|"What You Should Really Say To Score A Hotel Upgrade"

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Category        :   Hotels In Carolina
By                  :   Selwyn Duke
Posted By     :   Hotels Carolina Beach NC

Hotels In Carolina

Sometimes it's simply due to luck, but there are ways to increase your chances of being bumped up into a better room, according to Jacob Tomsky, author of Heads in Beds, which exposes hotel secrets. First of all, forget saying it's your birthday or anniversary, the hotel staff have heard it all before. You've got a much better chance of scoring an upgrade if you think outside the box. "I've heard it suggested that one might mention a special occasion: It's my anniversary! I just got a promotion! It's my birthday! I'm celebrating a divorce," Thomsky told the Huffington Post. "From my perspective, as a front desk agent, if you had to pick one of the above reasons, which do you think I'm most likely to respond to? "If you guessed 'celebrating a divorce' you'd be correct." Thomsky said standard hotel front desks can check in up to 250 guests a day, and estimates of those at least 25 would be celebrating a standard special occasion of some sort, so bringing that to their attention holds little persuasive power.

"When someone comes at you with one of these standard situations and it's the 4000th time you've heard it, it really does lose its power. Point is, your special occasion probably isn't that special, as far as a hotel employee is concerned," he said. "But celebrating your divorce? Well, ma'am, I don't hear that one too often. I'll take care of it. Here you are: Upgraded corner suite with a tremendous view. Feel better." If the divorce line won't work in your situation - say you're travelling with your husband and/or kids, there are other ways to increase your chances of an upgrade. Thomsky said tipping is a sure-fire way to get noticed by hotel staff.

"Once a guest has definitively improved my life (I would spend my new-found tips on anything from a healthy lunch to rent) I would immediately set out to repay the favour and improve their life. Often with an upgrade," he said. "And if not that, the very best room in the category they have booked, because, believe me, there is always a nicer room. Or amenities."

Timing is everything. When possible check in between 4-6pm as the front desk will already be aware of any cancellations and no-shows. Also avoid booking during busy holiday periods as upgrades cannot be given if a hotel is at full occupancy. - Take advantage of a hotel's mistake. Room not ready upon check-in? Construction noise causing a loss of sleep? Make a hotel issue work to your advantage by talking to the management - nicely - and seeing if they will offer a form of compensation for the inconvenience. - Loyalty. Increase your chances of an upgrade by being loyal to a hotel and providing repeat business. Casually mention when reserving your room that you've stayed there before. It costs a lot less for a hotel to keep a repeat customer happy than to acquire a new one, so they will often give special treatment to frequent guests.

- Be nice. Front desk staff and hotel managers deal with a lot of people and handle a range of problems during their day. Sometimes being friendly can go a long way. - Ask. Try your luck and ask directly for a hotel upgrade. The worst that can happen is they will say no, and you might get what you wish for. - Don't you know who I am? Title dropping can increase your chances of being upgraded. Hotels may want to impress you more when they know you are someone who is an important businessperson, can draw in more guests or have press power.

Source:news.com.au/travel/travel-advisor/what-you-should-really-say-to-score-a-hotel-upgrade/story-e6frfqfr-1226697585855